Privacy Policy

Last updated: April 12, 2026

This Privacy Policy describes how AARNA ENTERPRISES, Noida, Uttar Pradesh, India ("we", "us", "our") collects, uses, and protects your personal data when you visit hanumansetu.com ("Site") or make a purchase. This policy is compliant with India's Digital Personal Data Protection (DPDP) Act, 2023.

1. Data Controller

AARNA ENTERPRISES is the Data Fiduciary responsible for your personal data collected through this Site. Contact: [email protected]

2. Data We Collect

We collect the following personal data when you register, place an order, or contact us:

  • Identity data: Full name
  • Contact data: Email address, phone number, shipping address (including city, state, PIN code)
  • Transaction data: Order details, payment status (we do not store card numbers or UPI credentials)
  • Usage data: Pages visited, time spent, device type, browser, IP address (collected via analytics tools)

3. Purpose of Processing

We process your personal data for the following purposes:

  • To process and fulfil your orders
  • To communicate order status, shipping updates, and support
  • To comply with legal and regulatory obligations
  • To improve our website and services (analytics)
  • To send promotional communications (only with your consent)

4. Data Sharing

We share your data only with the following parties, strictly for the purposes listed above:

  • Razorpay: Payment processing. Razorpay's privacy policy applies to data shared with them.
  • Courier/Logistics partners: Name, phone, and shipping address for delivery
  • Google Analytics & Meta Pixel: Anonymised usage data for analytics and advertising (you can opt out via the Privacy Preferences button)

We do not sell your personal data to any third party.

5. Cookies and Consent

We use cookies for analytics (Google Analytics 4) and marketing (Meta Pixel). On your first visit, a consent banner is shown as required under the DPDP Act, 2023. You can update your consent preferences at any time using the "Privacy Preferences" button in the footer.

6. Data Retention

We retain personal data for as long as necessary to fulfil the purposes for which it was collected, including for legal, accounting, or reporting requirements. Order data is retained for a minimum of 3 years for tax compliance purposes.

7. Your Rights

Under the DPDP Act, 2023, you have the following rights as a Data Principal:

  • Right to access: Request a summary of personal data we hold about you
  • Right to correction: Request correction of inaccurate or incomplete data
  • Right to erasure: Request deletion of your data (subject to legal retention requirements)
  • Right to grievance redressal: Lodge a complaint with our Grievance Officer (details below)

To exercise any of these rights, email us at [email protected] with the subject line "Data Rights Request".

8. Data Security

We implement reasonable technical and organisational measures to protect your personal data against unauthorised access, disclosure, or destruction. Payment data is handled exclusively by Razorpay's PCI-DSS-compliant infrastructure.

9. Grievance Officer

In accordance with the DPDP Act, 2023, our Grievance Officer can be reached at:
Email: [email protected]
Address: AARNA ENTERPRISES, Noida, Uttar Pradesh, India
We will acknowledge your grievance within 72 hours and resolve it within 30 days.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of the Site after changes constitutes acceptance of the updated policy.